Rapport Building

A basic and fundamental technique in NLP is rapport building. Many people fixate on the strategies used to gain rapport but forget that it is equally as important to have the ability to identify once you have achieved it! In […]

How to Manage Negative Feedback

We’re very fortunate to be NLPers because there’s a code for conduct when it comes to delivering feedback. It’s called a feedback sandwich and is as follows: What was good What could be even better Overall what was great. The […]